PLEASE READ THE FOLLOWING IMPORTANT INFORMATION ABOUT BOOKINGS


As we have for the last 25 years, we have continued to be open to serve our community throughout this Covid-19 period.

We have taken multiple steps to maximize your safety in visiting our practice. 


We are consulting face to face for your health care needs.


ALL CONSULTATIONS, AS PER GOVERNMENT RECOMMENDATIONS, WILL BE LESS THAN 15 MINUTES. 


On arrival you will notice many changes in the waiting room.

To ensure your safety there is no seating available in the waiting room. 

After checking in you will be asked to please wait outside or in your car prior to your appointment.

You may wish to bring a jacket if it is a cold weather day.  


Please wear a mask. 


All patients with a fever, sore throat, cough, runny nose or flu-like symptoms are asked to stay in their car or outside on arrival: please see information below. 



COVID-19 VACCINATIONS

Click here for details



Coronavirus testing (COVID-19) is available for our existing patients who have a fever or any respiratory symptoms.
PRE-OP COVID-19 testing is also available to those having surgery or a procedure. 




PHONE CONSULTATIONS for our existing patients


Medicare rebatable phone consultations are available to our existing patients who have attended in person in the last 12months.

 

When booking please choose "Telehealth consult" as appointment type. 

From October 1st 2020, the government have reduced their financial support for telehealth consultations. 

As a privately billing medical clinic, with the purpose of providing a high quality sustainable medical service, all booked telehealth consultations will now incur our usual private fee. 

From October 1st 2020 a consultation fee will apply for booked phone consultations. 

Click here for more details.
                                     Consultation  Medicare  Out of pocket

                                           Fee             Rebate    expense for you
Standard Phone Consultation $80.00        $39.10       $40.90
Long Phone Consultation        $140.00     $75.75       $64.25
Mental health review Phone    $115.00     $73.95       $41.05

Please note as per Medicare regulations initial Mental Health Care plans are not available for phone consultations. 


Pensioners/Healthcare card holders 
Standard Phone Consultation $60.00        $39.10        $20.90
Long Phone consultation        $120.00      $75.75        $44.25




ILLNESS- Fever, Sore throat, Cough, Runny nose, Flu-like symptoms, Earache


If you would like an appointment to see your GP about your symptoms then please read the following about your doctor’s practice.

ILLNESS Appointments can only be booked with

  • Dr Andrew Kerwin
  • Dr Gretel Heitbaum
  • Dr Phoebe Alexander


If you would like an appointment to see Dr Andrew Kerwin, Dr Gretel Heitbaum or Dr Phoebe Alexander about your symptoms then please book online the “Illness” appointment type.
(If you require a Covid-19 test this can be done during your visit)

If there are no appointments available online please call in the morning from 8am to book into our respiratory clinic. 

The following doctors are NOT taking any in person bookings for ILLNESS Appointments.

Dr Khueenie Cheong  (Do not book illness)

Dr Christine Longman (Do not book illness)

Dr Jessica Wrigley (Do not book illness)

Dr Lina Nido (Can book telehealth)

Dr Katherine Ramsay (Can book telehealth) 


Thank you for your assistance with booking your appointments. 



PLEASE NOTE:

During this time children's toys, magazines and newspapers are no longer available.

Please bring your own toys or reading material for yourself and your children.  



FLU VACCINATION

Click here for details 


​​

NEW PATIENTS

If you are a new patient please download these new patient forms. 

If possible please email them to twmcfax1@gmail.com prior to your appointment. 

Thank you 


Call Us: 03 9351 7699

THE WESTERN MEDICAL CENTRE

168 Somerville Rd, Yarraville, Vic 3013



Book Online here or call 9351 7699 

 When booking,please register with your name as written on your medicare card. 

On arrival you will notice many changes in the waiting room.
To ensure your safety there is no seating available in the waiting room. 
After checking in you will be asked to please wait outside or in your car prior to your appointment.
You may wish to bring a jacket if it is a cold weather day.